John Harrison – Harrison’s Landscaping
Client
Josh Harrison (Harrison’s Landscaping)
Background
Josh Harrison owner of Harrison’s Landscaping had been operating his business for 7 years prior to starting with John’s program in September 2010. He had made little profit in his business during the 2010 financial year and felt he needed guidance from an experienced business owner/coach to help grow his business.
Josh’s Frustrations
Josh said that cash flow, managing and motivating his team of 5 guys, making a decent profit, increasing sales and managing his business effectively while being on the tools were his main concerns.
Creating a compelling Vision made a big difference
One of the first exercises Josh was asked to do was create a compelling vision for his business by answering seven questions. He followed the example we gave him so the exercise would be simple to do. He presented it to his guys and it had a major impact on his business as 1 of his young key landscapers was thinking of leaving the business to get experience elsewhere but decided to stay with Harrisons after hearing what Josh was planning. Another key employee was also unsure of his future but was so inspired by Josh’s plans he also decided to stay rather than start his own business. Josh was very happy with this outcome because he knew Harrison’s is a better business with these 2 employees.
Sales and Profit increased dramatically.
We starting analysing Harrison’s profit and loss statement, finding which expenses could be shaved, what the materials and wages percentages should be. We also discussed where and how sales could be increased. From then on a financial report was analysed each mth to make sure Harrison’s remained on track for bigger profits. We helped him get his numbers right when quoting, then tracking the jobs so they came in close to budget. Sales doubled within 18mths.
More Jobs were won
Marketing was addressed by discovering Harrison’s target market, where it should be positioned in the market place and what strategies would ensure Harrison’s attract more of the right clients that would provide projects with better margins. We provided Josh with a few simple strategies that he followed each month and as a result the business income grew significantly and more jobs were won.
Managing his team with simple systems allowed Josh to get off the tools
We gave Josh systems for ensuring that each team member knew their jobs responsibilities, what each project entailed and a project management system for managing each job so a project was completed close to the finishing date and on budget.
Within 4 months of working with John, Josh took himself off the tools and managed the business from his office but still managed his projects.
“John Corban has helped Harrison’s Landscaping grow into one of Sydney’s leading landscaping companies.
Over the time that John has helped to systemise and generally improve our business it has occurred to me that, just because we were good landscapers and had great customer service, didn’t mean that I had any training in business. Working with John has been my apprenticeship in business and I would highly recommend any business owner passionate about succeeding to do the same. Harrison’s would not be where it is today without John’s help.”
